Not all care plans are created equal. At the bare minimum, they should cover the essentials—but the best providers go beyond, offering peace of mind with advanced features. Here’s what makes up a top-tier WordPress care plan, with Rocon’s approach as an example.
WordPress Core, Plugin & Theme Updates
Updates happen often and skipping them can leave your site open to risks. Rocon has staging environments and rollback options so you never have to worry about a broken plugin taking down your live site.
Automated Offsite Backups
Your website is an asset, and losing it can be devastating. Our care plan includes daily distributed backups, stored securely offsite, with one-click restore options. Whether it’s human error or a cyberattack, you can recover your site instantly.
Security Monitoring & Proactive Protection
Cyber threats change daily. Rocon’s care plan includes firewalls, malware scanning, vulnerability patching and proactive threat detection so we reduce risks before they become issues.
Uptime & Performance Monitoring
Slow load times or downtime will drive users away. Our system has real time uptime monitoring, caching, CDN integration and database optimisation so you get top performance 24/7.
24/7 Expert WordPress Support
Not all issues happen during business hours. Rocon has 24/7 WordPress pro support with priority ticketing and SLA backed response times so your site is always covered.
Reporting & Transparency
Care plans should keep you in the loop. Rocon provides weekly and monthly reports covering performance, security, uptime, and updates, so you always know the status of your site.
A great care plan isn’t just about maintenance—it’s about building resilience, speed, and reliability into your digital presence.
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