DNS Address Could Not Be Found: Causes and Easy Fixes

DNS address could not be found is so annoying when you’re trying to get to your own WordPress site or an important page. This happens in Chrome, Firefox or Edge and means your computer or device can’t translate the domain name of the website into its IP address. In other words the internet doesn’t know where to send your request.

For a visitor it’s a small problem. For a WordPress site owner it’s lost traffic, frustrated users and potential revenue loss if it persists. So it’s important to know what it means and how to fix it fast.

In this post we’ll cover everything: what it means, why it happens, how to diagnose the problem, step by step solutions and WordPress specific fixes, prevention tips and real world examples so you have a complete resource to go to.

When you enter a website address into your browser, something happens behind the scenes. Your browser requests a Domain Name System (DNS) server, which is like the Internet’s phonebook. DNS turns a human-readable domain name (like example.com) into the server’s IP address (like 192.0.2.1). If it can’t do this, your browser won’t know where to g,o and the site can’t load.

DNS address could not be found, meaning DNS resolution failed. The browser tried to lookup IP address for the website, but couldn’t find it. Connection stops before it even reaches the server.

This error can show up in different forms depending on the browser or system you’re using:

• Server DNS address could not be found — common in Google Chrome.
• DNS_PROBE_FINISHED_NXDOMAIN — another Chrome error, meaning “nonexistent domain.”
• DNS server not responding — often seen in Windows troubleshooting.
• This site can’t be reached — a general message, sometimes tied to DNS failures.

While these look different, they all point to the same problem: your system can’t resolve the domain to an IP.

Note that this doesn’t always mean the site is down. Sometimes it’s the user’s device, like cached DNS entries or misconfigured settings. Sometimes it’s a server-side or domain issue, like missing DNS records or delays after a domain transfer.

For WordPress site owners, it can also be domain mapping, plugin conflicts or hosting DNS misconfigurations. Knowing these possibilities will help you narrow down the cause and guide you to the solution.

In short, DNS address could not be found is a connectivity hurdle that can come from multiple layers: browser, OS, ISP, DNS provider or hosting setup. Now let’s dive into the most common causes.

The error DNS address could not be found can occur for many reasons. Some are simple and easy to fix, others require a deeper dive into your domain or hosting setup. Below are the most common causes, general internet usage and WordPress specific.

1. Domain Typo or Expired Domain

The simplest cause is human error — typing in the domain name wrong. Even a small typo can prevent DNS from finding the IP. Another is the domain has expired or been suspended, in which case no DNS records will resolve.

2. DNS Record Misconfigurations

If your DNS zone records are incomplete or incorrect, browsers can’t resolve the site. Missing A records, broken CNAMEs or pointing to the wrong name servers are common offenders.

3. DNS Propagation Delays

When you update your DNS settings — for example, after changing hosting providers — the changes don’t take effect immediately. It can take anywhere from a few minutes to 48 hours for new records to propagate globally. During this time some users may get DNS errors.

4. Local Device Issues

Your computer or device stores a cache of DNS entries to speed up browsing. If that cache gets outdated or corrupted it can block access to sites that are otherwise working. Network adapter or Wi-Fi settings can also cause the error.

5. ISP DNS Problems

Sometimes the issue isn’t with your device or domain but with your Internet Service Provider’s DNS servers. If they are down or slow to resolve you’ll see the error until you switch to a different DNS provider like Google or Cloudflare.

6. Firewall, VPN, or Proxy Blocking

Security software, corporate firewalls or VPN configurations can block DNS lookups. If the DNS request never leaves your device because it’s being blocked the browser can’t find the site.

7. Browser Cache or Extensions

Browsers also maintain their own DNS cache. Corruption in this cache, or conflicts from installed extensions, can lead to DNS resolution errors.

8. WordPress-Specific Causes

• For WordPress site owners, DNS issues often arise from:
• Incorrect Site URL or WordPress Address in settings.
• Misconfigured domain mapping in multisite installations.
• Plugins that interfere with domain routing or caching.
• Hosting misconfigurations where DNS doesn’t point to the correct server.

9. Advanced Scenarios

Other less common causes include DNS hijacking, DNSSEC validation failures or IPv6 misconfigurations. These are more advanced but worth considering.

Now that you have an idea of what could be the cause from the above list you can start troubleshooting with a direction. In the next section we’ll go through a step by step process to find out where the problem is.

So DNS address could not be found can feel like a nightmare because it could be your computer, network, DNS provider or even WordPress. Instead of guessing, follow a process. This step by step will help you narrow down the problem and apply the fix.

Step 1: Verify Domain Status

Before we get to technical fixes, make sure the domain name is valid and active. Use a WHOIS lookup tool to see if your domain has expired or been suspended. If it’s lapsed, you can only renew it with your registrar.

Step 2: Test DNS with Online Tools

Use services like DNSChecker.org or IntoDNS.com to see if DNS records exist and are resolving worldwide. If some locations show the site resolving and others don’t, it’s DNS propagation. If no records are found, the domain’s DNS is broken.

Step 3: Use Local Command-Line Tools

On your computer, try:

• nslookup yourdomain.com (Windows/macOS/Linux) to see which IP address the domain resolves to.
• dig yourdomain.com (Linux/macOS) for deeper record analysis.
• ping yourdomain.com to test if packets reach the server.
• tracert or traceroute to follow the network path.

If these commands fail, the issue lies in DNS resolution rather than site availability.

Step 4: Check on a Different Device or Network

Try opening the site on another device, like a smartphone on mobile data. If it loads there but not on your main computer, it’s local (DNS cache or network adapter). If it doesn’t load anywhere, it’s global.

Step 5: Switch DNS Servers Temporarily

Try changing your computer or router to use Google DNS (8.8.8.8, 8.8.4.4) or Cloudflare DNS (1.1.1.1). If the site loads immediately, your ISP’s DNS is the issue. This will tell you if the problem is with your provider’s resolution services.

Step 6: Clear Local DNS and Browser Cache

Flush your computer’s DNS cache (ipconfig /flushdns on Windows or dscacheutil -flushcache on macOS). Then clear your browser’s cache, or in Chrome, go to chrome://net-internals/#dns to reset its DNS cache. This will clear out stale or corrupted DNS entries.

Step 7: Inspect WordPress and Hosting Settings

If you own the website and it’s WordPress-based, double-check:

• Site URL and WordPress Address in General Settings.
• Domain mapping in multisite setups.
• DNS records in your hosting control panel (A and CNAME records should point to the correct server IP).
• Any plugins that could interfere with routing (domain mapping, caching, or SSL plugins).

Step 8: Monitor DNS Propagation

If you just changed your DNS records, check propagation using online tools. Depending on TTL values and registrar updates, it can take hours for everything to propagate. During this time, some users will get DNS errors while others can access the site.

Step 9: Look for Advanced Issues

If none of the above resolves the issue, check for less common scenarios:

• IPv6 conflicts: Disable IPv6 temporarily to see if the site resolves.
• DNSSEC validation errors: Misconfigured DNSSEC records can block resolution.
• DNS hijacking or interception: Some ISPs or malicious actors redirect DNS queries. Switching to encrypted DNS (DoH or DoT) can help diagnose this.

Step 10: Escalate to Provider Support

If you’ve tried everything and the site still doesn’t work, contact your domain registrar, DNS provider or hosting company. Give them the test results (nslookup output, screenshots, traceroute logs). This helps the support team to determine if the issue is on their end or a misconfiguration.

If you get the dreaded DNS address could not be found message don’t worry — in most cases it’s an easy fix. Below is a step by step guide that anyone from beginner to tech savvy can follow.

1. Restart Your Router and Device

Sometimes the simplest solution is the best. Restart your router and your computer (or mobile device) and clear out any temporary glitches that may be causing DNS resolution issues. Turn off your router, wait at least 30 seconds then turn it back on. Do the same for your device and try the website again.

2. Clear Browser Cache and Cookies

Your browser may be storing outdated or corrupted data.

• In Chrome: Go to Settings → Privacy and Security → Clear Browsing Data.
• Select Cached images/files and Cookies.
• Restart the browser.

This ensures that your browser fetches fresh DNS information.

3. Flush the DNS Cache

Operating systems keep a local DNS cache to speed up browsing. If it becomes corrupted, it may cause an error.

Windows:
Open Command Prompt and type:
ipconfig /flushdns

Mac:
Open Terminal and run:
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

Linux:
sudo systemd-resolve –flush-caches

After flushing, try reloading the site.

4. Change DNS Servers

If your ISP’s DNS servers are unreliable, switching to a public DNS often fixes the issue.

• Google DNS:

  • Primary: 8.8.8.8
  • Secondary: 8.8.4.4

• Cloudflare DNS:

  • Primary: 1.1.1.1
  • Secondary: 1.0.0.1

Update these in your network settings, then restart your browser.

5. Reset Network Settings

Network misconfigurations may cause DNS failures.

On Windows, open Command Prompt as admin and type:

netsh int ip reset
netsh winsock reset

• On Mac, remove and re-add your network connection.
• On Mobile devices, toggle Airplane Mode or reset network settings.

6. Disable VPN or Proxy Services

Some VPNs or proxy servers interfere with DNS resolution. Temporarily disable your VPN/proxy and check if the website loads. If it works, switch to a more reliable service or configure your VPN to use custom DNS.

7. Check Your Hosts File

Your computer’s hosts file can override DNS records. If the website’s domain is incorrectly mapped here, you’ll see errors.

• Windows path: C:\Windows\System32\drivers\etc\hosts
• Mac/Linux path: /etc/hosts

Open the file with admin rights and check if the site is blocked or redirected. Remove any suspicious entries.

8. Update Network Drivers (Windows)

Outdated or corrupted network drivers can also cause DNS errors.

• Go to Device Manager → Network Adapters.
• Right-click your active adapter → Update driver.
• Restart your PC after the update.

9. Try a Different Browser or Device

To isolate the problem, test the site on another browser (like Firefox instead of Chrome) or on a different device using the same network. If it works elsewhere, the issue may be browser-specific.

10. Contact Your ISP

If none of the above works, the issue may be with your Internet Service Provider’s DNS servers. Contact your ISP and report the problem. They may suggest alternate DNS configurations or fix an outage on their end.

For WordPress site owners, the DNS address could not be found error is often not just a local device issue. It can stem from incorrect domain mapping, hosting misconfigurations, or plugin conflicts. Below are detailed steps to resolve DNS errors specifically for WordPress websites.

1. Verify Site URL and WordPress Address

Incorrect site settings can prevent your domain from resolving properly:

• Log in to your WordPress admin dashboard.
• Go to Settings → General.
• Ensure that both WordPress Address (URL) and Site Address (URL) are correct, including https:// or http://.
• If these URLs are incorrect, update them and save changes.

Even a small mismatch (e.g., missing www or HTTPS) can cause DNS resolution issues.

2. Check Domain Mapping in Multisite Setups

If you’re running a WordPress Multisite network with mapped domains:

• Verify that all mapped domains point to the correct IP in your DNS settings.
• Ensure that the domain mapping plugin (like Mercator or WordPress MU Domain Mapping) is active and correctly configured.
• Refresh permalinks in Settings → Permalinks to update URL routing.

Incorrect domain mapping is a common source of DNS errors in multisite environments.

3. Inspect Hosting DNS Settings

Your hosting provider controls DNS records for your WordPress site. Check your hosting dashboard for:

• A record: Should point to your server IP.
• CNAME records: Used for subdomains; verify they’re correct.
• NS records: Ensure they match the domain registrar’s name servers.
• TTL values: Too high can delay propagation when changes are made.

If any records are incorrect, update them carefully. Hosting providers often offer guides for properly configuring DNS for WordPress.

4. Deactivate Plugins Temporarily

Sometimes plugins that handle caching, security, or redirection can interfere with DNS resolution:

• Temporarily deactivate all plugins.
• Clear your WordPress cache and reload the site.
• If the error disappears, reactivate plugins one by one to identify the culprit.

Common plugin conflicts involve caching plugins (e.g., W3 Total Cache, WP Super Cache) or SSL/redirect plugins.

5. Clear WordPress and Hosting Cache

• If your host provides server-side caching, purge it completely.
• Clear any CDN cache (like Cloudflare) that may be holding outdated DNS information.
• Clear WordPress cache using your caching plugin.

Caching issues can cause the DNS error to persist even after correcting DNS records.

6. Verify SSL / HTTPS Configuration

If you recently installed an SSL certificate:

• Ensure that your domain resolves correctly over HTTPS.
• Mixed content or misconfigured SSL plugins (like Really Simple SSL) can sometimes trigger DNS errors.
• Temporarily disable SSL plugins to test if the site loads properly.

7. Monitor DNS Propagation

After updating DNS records, it may take hours to propagate fully:

• Use tools like DNSChecker.org to verify if your new records are live worldwide.
• During propagation, intermittent DNS errors may appear for some users.

8. Enable DNS Debugging

Advanced users or hosting providers may use diagnostic tools:

• Check server logs for failed requests or domain resolution errors.
• Use nslookup or dig from the server to confirm the DNS resolution.
• Some hosts provide “DNS Debug” or “Diagnostic” options in the dashboard.

9. Advanced: Check for DNSSEC and IPv6 Issues

• Misconfigured DNSSEC can block domain resolution. Ensure your DNSSEC records are correct.
• Some servers or ISPs may mishandle IPv6 addresses. Temporarily disable IPv6 to test resolution.

By systematically following these steps, WordPress site owners can resolve DNS errors efficiently and prevent them from recurring.

Once you’ve fixed a Server DNS address error it’s important to make sure it doesn’t happen again. Proper DNS management, reliable hosting and proactive monitoring will save you time and keep your WordPress site up. Here are the best practices every site owner should follow:

1. Use a Reliable DNS Host or Provider

Choose a DNS provider with good uptime and redundancy. Free or unreliable DNS services can have outages that cause errors. Services like Cloudflare, Google DNS will resolve faster and be more reliable.

2. Configure Multiple Name Servers (Redundancy)

Set up at least two name servers for your domain. If one fails the other can handle requests. Most good registrars will automatically give you multiple name servers but it’s worth checking.

3. Monitor DNS Uptime

Use Pingdom, UptimeRobot to track your DNS. Alerts will notify you instantly if your site becomes unreachable due to DNS issues.

4. Set Appropriate TTL Values

TTL (Time-to-Live) determines how long DNS records are cached by devices and ISPs.

• Too low: Frequent DNS requests can increase load.
• Too high: Changes propagate slowly.

A balanced TTL (typically 300–3600 seconds) ensures quick updates without overwhelming DNS servers.

5. Enable DNSSEC & DNS Security Measures

DNSSEC adds an extra layer of security by validating responses from DNS servers, reducing the risk of DNS hijacking or spoofing. For WordPress sites, enabling DNSSEC protects both your domain and your visitors.

6. Regularly Audit DNS Records

Periodically review your DNS settings to ensure that:

• All A, CNAME, MX, and NS records are correct.
• There are no outdated or redundant entries.
• Changes made during migrations or plugin installations haven’t disrupted records.

7. Secure Registrar & Hosting Accounts

Keep credentials secure and use two-factor authentication where possible. Unauthorized access to your domain registrar or hosting account can lead to DNS misconfigurations, downtime, or even domain hijacking.

8. Test DNS Changes in Staging

Before applying DNS changes to a live WordPress site, test them in a staging environment. This minimizes downtime and ensures the changes work as intended without affecting real visitors.

9. Keep WordPress & Plugins Updated

Regularly update WordPress core, themes, and plugins. Some outdated plugins, particularly those handling caching, redirection, or domain mapping, can interfere with DNS resolution if not maintained.

By following these preventive measures, you reduce the risk of encountering DNS errors in the future, ensure faster site accessibility, and maintain a professional online presence. Prevention is always easier and more cost-effective than troubleshooting after an outage.

Understanding DNS errors can be abstract, but real-world examples make it easier to see how they occur and how they can be resolved. Here are some practical scenarios WordPress site owners may encounter:

1. Domain Migration Gone Wrong

A WordPress agency recently migrated a client site to a new hosting provider. After updating the DNS records to point to the new server, the site displayed DNS address could not be found for several hours. The cause was a combination of high TTL values and incomplete propagation. By monitoring DNS propagation using DNSChecker.org and waiting for updates to propagate globally, the issue was resolved without further action.

2. WordPress Multisite Mapping Conflicts

A WordPress multisite network experienced DNS errors when a subdomain mapping plugin was misconfigured. Several client sites on the network were unreachable, showing DNS errors despite correct server setup. Disabling the plugin and reconfiguring domain mapping fixed the problem immediately. This highlights the importance of checking plugin conflicts in multisite environments.

3. DNS Hijacking Case

A small business website using shared hosting noticed that some visitors were redirected to a suspicious site. Investigation revealed DNS hijacking, where the domain’s DNS records were tampered with. Correcting the nameservers, enabling DNSSEC, and securing registrar credentials restored normal operation.

4. Hosting Misconfiguration

A WordPress site hosted on a container-based platform like Rocon had an A record incorrectly pointing to an old server. The site displayed DNS errors globally. After updating the DNS record and clearing the hosting cache, the site became fully accessible. This underscores the importance of properly configured hosting DNS settings.

For quick reference, here’s a summary of common DNS error symptoms, their possible causes, and recommended fixes. This makes troubleshooting faster for WordPress site owners and general users alike.

The DNS address could not be found error is annoying whether you’re a casual visitor or a WordPress site owner. Knowing what the error means, why it happens and how to fix it is key to keeping your site live and user friendly.

For general users, simple phrases like clear your cache, restart your device or switch DNS servers will fix the issue. For WordPress site owners, checking your domain settings, hosting DNS and plugin conflicts will keep your site stable long term. Using Rocon-managed WordPress hosting will prevent many DNS issues from happening in the first place with containerized infrastructure and expert support.

Follow along with this guide — from diagnosing to fixing to preventing — and you’ll be able to resolve DNS issues in no time and avoid future downtime. Monitor your site, keep your DNS records up to date and stay on top of updates and your WordPress site will be fast, reliable and accessible to all.

1. How to fix DNS address cannot be found?

Restart your router, clear your browser and DNS cache, check your internet connection, and switch to a public DNS like Google (8.8.8.8) or Cloudflare (1.1.1.1).

2. How to fix DNS in mobile?

On mobile, switch networks, restart the phone, reset network settings, or manually set a public DNS in Wi-Fi settings to resolve DNS issues.

3. How to fix IP address could not be found?

Flush DNS cache, renew your IP address, restart the router, and verify that the domain’s DNS records are correctly configured.

4. How do I find my DNS address?

You can find your DNS address in your device’s network settings or by running ipconfig /all on Windows or scutil --dns on macOS.